Contact Us

Have a question, found a bug, or want to share feedback? We read every message and respond within 24 hours on business days.

Email Support

For account issues, billing questions, or general inquiries: support@tripcaptain.net

Feature Requests

Want a new feature or vehicle type? Send a feature request

Response Time

We respond to all messages within 24 hours on business days. Urgent safety issues are prioritized.

Common Questions

• Password reset: Reset your password here
• Subscription management: Visit your dashboard
• Privacy: See our privacy policy
• Weather data accuracy: TripCaptain integrates the most current authoritative road and weather intelligence available, refreshed continuously throughout your trip with confidence levels shown alongside every alert