Contact Us

Have a question, found a bug, or want to share feedback? We read every message and respond within 24 hours on business days.

Email Support

For account issues, billing questions, or general inquiries: support@tripcaptain.net

Feature Requests

Want a new feature or vehicle type? Send a feature request

Response Time

We respond to all messages within 24 hours on business days. Urgent safety issues are prioritized.

Common Questions

• Password reset: Reset your password here
• Subscription management: Visit your dashboard
• Privacy: See our privacy policy
• Where does TripCaptain get its weather data? TripCaptain brings together weather forecasts and available road alerts for points along your route. Review the forecast time and coverage when planning your departure.